Wednesday, April 21, 2010

The BOP Daily Activity Post

Wednesday, April 21

8:00 AM
Over breakfast, the students were treated to a talk by Convergys regarding an inside look into a career in the call center business.






10:00 AM

At the 28th floor of the West Tower in Ortigas, Mr. Serge Grynkewich, President of International SOS, welcomed the BOP students for the fifth year in a row before leading them to the conference room where he and his team, including newly-appointed Country Manager Harold Pradal presented them with an overview of the organization, consisting of their client base, vision and mission, company values, as well as a touching video of clients around the world they were able to provide emergency medical assistance to.

International SOS is in the business of saving lives. They are the global leader in medical and security assistance, and international healthcare, operating in 75 countries; their clients compose over 80 percent of the Fortune 100 Companies in the U.S. In the Philippines, International SOS has been in operation for the past 20 years.

The students posed questions on the company’s client segments, whether Int’l SOS was a profit or non-profit organization, similarities to Red Cross, dealing with cases where clients are in remote locations, and membership rates.



After the presentation, Mr. Grynkewich gave the students a brief tour of the Alarm Center, where all calls are treated urgently and immediately. Then the group had to hop on the bus to dash to Newport City for the AmCham General Membership Luncheon Meeting.











12:00 NN


The students mingled with CEO’s over lunch at the Marriott Hotel and several conducted interviews with the press, while Ms. Carol Dominguez gave an inspiring presentation about the BOP.



3:00 PM

With (proudly) no lost turns, the BOP bus arrived at McKinley City and deposited the group to Thomson Reuters. After a relatively long registration process, the students were brought to a spacious and chic pantry that doubled as a conference room, where the Thomson Reuters team presented a video-intensive background about the company, including their market data platform, clients, and employee global footprint.


Named as one of the Top 50 Best Global Brands in the US, Thomson Reuters is the world’s leading provider of intelligent information to professional markets. The company was born from two powerful companies: Reuters (Europe and Asia), and Thomson (US & Canada), and combines industry experience with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and media markets.

The Q & A was composed of a panel of company executives as students asked questions about the demand of TR’s industry compared to other industries in today’s world, training opportunities and procedures, research sources, strategies in pitching services to clients, and limits on information being provided to clients.






The students were then subjected to a tour of the two offices of Thomson Reuters, with countless clicks of cameras in between, before heading back to AmCham.



















6:30 PM

En route the AmCham office. The bus was shaking with laughter as the students engaged in some fun and games, making traffic a lot easier to bear.














7:00 PM onwards

Munching on pizza for dinner back at the AmCham Hall while waiting for the case study mentors, Mr. Jun Salipsip and Ms. Grace Alcid to assist the students on their case study.